Hotel Kernayel is situated in Pucón. 12 km from Ski Pucon the property is also 12 km away from Ojos del Caburgua Waterfall. The property is 16 km from Villarrica Volcano. All rooms in the hotel are equipped with a flat-screen TV. A continental breakfast is available daily at Hotel Kernayel. Villarrica National Park is 9 km from the accommodation. The nearest airport is La Araucanía International Airport 71 km from Hotel Kernayel.

• Airport Shuttle
• Free Internet Available
• Free Internet Access
• Free Internet In Public Areas
• Free Parking
• No Smoking Rooms/Facilities
• Swimming Pool
• Games Room
• Garden
• Parking
• Tour Desk
• Concierge Service
• Internet services
• Children's playground
• Non-smoking throughout
• Table tennis
• Heating
• Ticket service
• WiFi
• Outdoor pool (all year)
• Airport shuttle (surcharge)
• Shared lounge/TV area
• Daily maid service
• On-site parking
• Private parking
• WiFi everywhere
• 24-hour security
• Daily Housekeeping
• WiFi available in all areas
• Public Bath
• Children television networks
• Shallow end
• Fence around pool
• Airport shuttle (additional charge)
• Security alarm
• CCTV in common areas
• CCTV outside property
• Fire extinguishers
• Carbon monoxide source
• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with WHO guidelines
• Room is disinfected daily
• Rooms sealed for guest after cleaning
• Social distancing in dining areas
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in room and common areas
• Process in place to check health of guests
• First aid kit available
• Contactless check-in/check-out
• Cashless payment available
• Screens or physical barriers placed between staff and guests in appropriate areas
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Physical distancing in dining areas
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Property is cleaned by professional cleaning companies
• All plates, cutlery, glasses and other tableware have been sanitized
• Guests can opt-out of accommodation cleaning service
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Delivered food is securely covered
• Access to health care professionals
• Face masks for guests available
• Invoice provided