Located 17 km from The Palace of Knossos Atlantica Caldera Palace in Heraklio Town offers a restaurant and fitness centre. With a bar the 5-star hotel has air-conditioned rooms with free WiFi. The property is 19 km from Heraklion Archaeological Museum and 19 km from Heraklion Venetian Harbour. All guest rooms in the hotel are equipped with a flat-screen TV. A buffet breakfast can be enjoyed at the property. Atlantica Caldera Palace offers a terrace. With staff speaking German Greek and English advice is available at the reception. Venetian Walls is 19 km from the accommodation while Heraklion Port is 18 km away. The nearest airport is Heraklion International Airport 15 km from Atlantica Caldera Palace.

• Business Center
• Free Internet Available
• Free Internet Access
• Free Internet In Public Areas
• Fitness Center or Spa
• Free Parking
• No Smoking Rooms/Facilities
• Restaurant
• Swimming Pool
• Games Room
• Garden
• Laundry
• Meeting/Banquet Facilities
• Indoor Swimming Pool
• Parking
• Room Service
• Shops in Hotel
• Tennis Court
• Terrace
• Air Conditioning
• Bar
• Barber/Beauty Shop
• Car Rental Desk
• Currency Exchange
• 24-Hour Front Desk
• Elevator
• Massage
• Water sports
• Family room
• Dry cleaning
• Internet services
• Spa and wellness centre
• ATM/cash machine on site
• Ironing service
• Billiards
• Windsurfing
• Canoeing
• Chapel/shrine
• Fax/photocopying
• Luggage storage
• WiFi
• Snack bar
• Sun terrace
• Outdoor pool (seasonal)
• Indoor pool (seasonal)
• Entertainment staff
• Special diet menus (on request)
• Shared lounge/TV area
• Mini-market on site
• Beachfront
• Evening entertainment
• Water park
• On-site parking
• Private parking
• WiFi everywhere
• 24-hour security
• WiFi available in all areas
• Water slide
• Baby safety gates
• Children television networks
• Kid-friendly buffet
• Pool towels
• Pool/beach towels
• Themed dinner nights
• Live music/performance
• Archery
• Smoke alarms
• CCTV in common areas
• Fire extinguishers
• Carbon monoxide source
• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with WHO guidelines
• Room is disinfected daily
• Rooms sealed for guest after cleaning
• Social distancing in dining areas
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in room and common areas
• Process in place to check health of guests
• First aid kit available
• Cashless payment available
• Social distancing rules
• Screens or physical barriers placed between staff and guests in appropriate areas
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Physical distancing in dining areas
• Hand sanitizer in guest accommodation and key areas
• Physical distancing rules
• Invoices
• All plates, cutlery, glasses and other tableware have been sanitized
• Guests can opt-out of accommodation cleaning service
• Physical distancing rules followed
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available
• Invoice provided